Delete Your Account

You can request deletion of your Vanaya Living account and associated personal data at any time. This page explains how to do it directly in the app, and how to request deletion by email if you no longer have access to the app.

The quickest way to delete your account is from within the Vanaya app:

1. Open the Vanaya app and log in to your account
2. Go to Settings
3. Scroll to the bottom and tap Delete Account (located just below the Log Out button)
4. Confirm your request when prompted

Once confirmed, your deletion request is submitted immediately and processed as described in What Happens After You Request Deletion below.

If you've uninstalled the app, lost access to your account, or would simply prefer to request deletion without logging in, email us and we'll process it on your behalf:

To help us verify and process your request quickly, please include:

• The name on your account
• The email address or mobile number registered with Vanaya
• Confirmation that you want your account and personal data permanently deleted

We may contact you to verify your identity before completing the deletion, to prevent unauthorised removal of your account.

Once your request is verified, we permanently delete or anonymise:

• Your name, email address, phone number, and profile information
• Saved addresses and location data
• Wishlist, cart, and saved/favourited plants
• AI Plant Doctor conversation history
• Push notification tokens and device identifiers linked to your account

This is completed within 30 days of a verified request.

Indian law requires us to retain certain records even after account deletion. We keep the following, separately from your deleted profile and only for as long as legally required:

This retained data is not used for marketing and is not accessible through your (deleted) account. For more detail, see our Privacy Policy.

If you have any questions about this process or the status of a deletion request, contact us at hello@vanayaliving.com or +91-9217376777.